Terms & Conditions

CUSTOMER CARE: If you have questions, comments, concerns, or feedback please feel free to get in touch with us: Cicero Phone: (0409) 311 893 Postal address: PO Box 289, Wellington NSW 2820


DISCLAIMER: Cicero reserves the right to make changes to this website, policies, and these conditions of use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable, and shall not affect the validity and enforceability of any remaining condition. Cicero disclaims all warranties express or implied, of any kind with respect to products sold on this website. Cicero does not warrant that this site or any other associated components, including emails sent, are free of viruses, spy ware or other harmful elements. Cicero will not be liable for any damages arising from the use of this site, whether they be direct, indirect, punitive or consequential. In the event this disclaimer is ineffective, the maximum compensation due to you is refund of the products ordered.


RETURNS POLICY: Please choose carefully, as we do not normally give refunds if you simply change your mind or make wrong decisions. If an item is damaged during delivery, please notify us immediately via phoebe@cicerodesign.com or 0409 311 893 All goods purchased from the Cicero website may be exchanged for a store credit or a refund with proof of purchase where goods are faulty or have been wrongly described or do not do what they are supposed to do. This is provided that the goods are returned within two weeks of purchase, have not been used and are in their original packaging. Exchanges will be accepted via post and postage will be refunded only if the item has been returned within the two week period. If you are returning an item after the two week period the postage cost will be at the expense of the customer.


Refunds will be accepted for goods not as described or for other reasonable requests such as the garment size not matching the advertised size. For all refunds, please contact us via email phoebe@cicerodesign.com.au and state reasons for refund request. If a refund cannot be offered, we may offer an exchange or store credit instead. We cannot refund freight charges on delivery and return of goods. Cicero will refund either to your Paypal account or direct deposit. Refunds will not be accepted because garments were discounted since initial purchase. Refunds for Preadored garments will be determined on original description (i.e. if an item did state it had a stain and refund is requested due to item condition, then this is not deemed a reasonable reason for refund). All garments returned for refund must have original tag and copy of the invoice for customer reference.


Items purchased on sale at special promotional sale times cannot be returned or exchanged.


COPYRIGHT: Copyright in the Cicero website (cicerodesign.com.au) is property of Cicero Design and any of its subsidiaries. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Cicero Design, its subsidiaries and third parties. This property may only be used for the purposes of browsing the Cicero website and acquiring goods and services of Cicero.


PRICING: All pricing on Cicero website is in Australian Dollars (AUD) and includes GST. We reserve the right to change prices without notice.


OUT OF STOCK ITEMS: From time to time, things will be out of stock. Should this happen, we will be in contact immediately and notify you of this. You will be given the opportunity to cancel your order, choose an alternate product or take a credit. Payment Information: We offer payment by direct bank deposit or by credit card using the secure payment services of paymate. Paymate accepts Visa, Mastercard & Bankcard. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times.